At Interstate, our team of Customer Service Representatives & Dispatchers are here to assist you 24 Hours a day 7 days a week. They are supported by the best computer softwares in the industry and they're all also highly trained in: 
 

• Utilizing our dispatch software for scheduling, tracking critical aspects of the job and providing real time status updates.

• The GPS / Mapping system that is installed on our trucks for better efficiency to each one of our customers. 

• Work diligently in assuring our emergency technicians and drivers meets our 60-90 minute minute response times. 

• Dispatching our closest technician or driver to perform the needed service. 

• Taking proactive steps to minimize our customers downtime.

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For the protection of our customers and for quality assurance, all calls made to and from our offices are recorded 24 hours a day, 7 days a week, 365 days a year and recordings always available at customer request.